Comments on: Four Nuggets & Ten Observations: Using Social Media for Listening http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/?utm_source=rss&utm_medium=rss&utm_campaign=four-nuggets-ten-observations-using-social-media-for-listening Engaging People Thu, 09 Feb 2012 12:01:46 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Cheryl Smith http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-1454 Cheryl Smith Sat, 13 Feb 2010 23:14:53 +0000 http://www.culturesmithconsulting.com/?p=125#comment-1454 Lance, you're exactly right! The foundation of listening is still about respecting and honoring the other person. The tools don't automatically provide that! Lance, you're exactly right! The foundation of listening is still about respecting and honoring the other person. The tools don't automatically provide that!

]]> By: Marcel LeBrun http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-215 Marcel LeBrun Fri, 22 Aug 2008 14:29:56 +0000 http://www.culturesmithconsulting.com/?p=125#comment-215 Great summary. Thanks for writing about the Twebinar and glad you could be a part of it. Marcel Great summary. Thanks for writing about the Twebinar and glad you could be a part of it.
Marcel

]]> By: Chris Brogan... http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-214 Chris Brogan... Fri, 22 Aug 2008 13:42:26 +0000 http://www.culturesmithconsulting.com/?p=125#comment-214 Clearly you were listening well. Great notes, Cheryl. You officially have more notes here on the Twebinar than I did as host. : ) Clearly you were listening well. Great notes, Cheryl. You officially have more notes here on the Twebinar than I did as host. : )

]]> By: Cheryl Smith http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-213 Cheryl Smith Fri, 22 Aug 2008 13:20:02 +0000 http://www.culturesmithconsulting.com/?p=125#comment-213 David, You're exactly right! I call "that guy" Leisure Suit Larry (imagine Three's Company). David,

You’re exactly right! I call “that guy” Leisure Suit Larry (imagine Three’s Company).

]]> By: David Alston http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-212 David Alston Fri, 22 Aug 2008 12:36:29 +0000 http://www.culturesmithconsulting.com/?p=125#comment-212 Awesome summary of the Twebinar Cheryl. You definitely have the knack for finding some of the great nuggets for sure. I could add to each one of your points because they are all so relevant to the "listening" topic but one struck me this morning the most. It was Maggie Fox's comment that the words, “campaign” and “social media” should never be used in the same sentence. Social media is at its core all about relationships. Just imagine if a person set out to "get friends" in a campaign in real life. We'd call this person a fairweather friend - not a true friend. So why would anyone think it was ok to do that in social media. Funny how so many forget this. Great post and thanks for being part of the Twebinar series. David Awesome summary of the Twebinar Cheryl. You definitely have the knack for finding some of the great nuggets for sure. I could add to each one of your points because they are all so relevant to the “listening” topic but one struck me this morning the most. It was Maggie Fox’s comment that the words, “campaign” and “social media” should never be used in the same sentence. Social media is at its core all about relationships. Just imagine if a person set out to “get friends” in a campaign in real life. We’d call this person a fairweather friend – not a true friend. So why would anyone think it was ok to do that in social media. Funny how so many forget this.

Great post and thanks for being part of the Twebinar series.

David

]]> By: Cheryl Smith http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-211 Cheryl Smith Fri, 22 Aug 2008 12:03:18 +0000 http://www.culturesmithconsulting.com/?p=125#comment-211 Lance, you're exactly right! The foundation of listening is still about respecting and honoring the other person. The tools don't automatically provide that! Lance, you’re exactly right! The foundation of listening is still about respecting and honoring the other person. The tools don’t automatically provide that!

]]> By: Lance http://www.culturesmithconsulting.com/2008/08/four-nuggets-ten-observations-using-social-media-for-listening/comment-page-1/#comment-210 Lance Fri, 22 Aug 2008 11:50:17 +0000 http://www.culturesmithconsulting.com/?p=125#comment-210 This is good Cheryl. Listening is so important. And it's more that just listening - it's to be actively listening. To understand and care. Technology has introduced us to new ways of listening, but underneath - it's no different than it's ever been. Listening is old (like the Henry Ford example). It's just that we have new ways to listen. And we should use them carefully. The other day, I found myself distracted by my PDA while having an old-fashioned one-on-one conversation with someone face to face. I started to get my phone out, and then thought - no. That's taking away from the conversation I have going on here. The take away. We have more tools. But we still have to really listen - no matter what the medium. This is good Cheryl. Listening is so important. And it’s more that just listening – it’s to be actively listening. To understand and care. Technology has introduced us to new ways of listening, but underneath – it’s no different than it’s ever been. Listening is old (like the Henry Ford example). It’s just that we have new ways to listen. And we should use them carefully. The other day, I found myself distracted by my PDA while having an old-fashioned one-on-one conversation with someone face to face. I started to get my phone out, and then thought – no. That’s taking away from the conversation I have going on here. The take away. We have more tools. But we still have to really listen – no matter what the medium.

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