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	<title>Comments on: Zappos &#8211; Ten Core Values</title>
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	<description>Engaging People</description>
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		<title>By: Zappos Kills Customer Service on Facebook (in a good way) &#124; CultureSmith Consulting</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-1525</link>
		<dc:creator>Zappos Kills Customer Service on Facebook (in a good way) &#124; CultureSmith Consulting</dc:creator>
		<pubDate>Wed, 10 Mar 2010 02:57:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-1525</guid>
		<description>[...] so I found the link to the Zappos fan page so I could brag on how they use fun (one of the Zappos ten core values) to engage [...]</description>
		<content:encoded><![CDATA[<p>[...] so I found the link to the Zappos fan page so I could brag on how they use fun (one of the Zappos ten core values) to engage [...]</p>
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		<title>By: Chick-Fil-A Has One Million Fans &#124; CultureSmith Consulting</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-1175</link>
		<dc:creator>Chick-Fil-A Has One Million Fans &#124; CultureSmith Consulting</dc:creator>
		<pubDate>Tue, 15 Sep 2009 18:48:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-1175</guid>
		<description>[...] Chick-Fil-A and another favorite, Zappos, who else &#8220;gets&#8221; customer service and the idea of &#8220;easy, quick and nice&#8221; [...]</description>
		<content:encoded><![CDATA[<p>[...] Chick-Fil-A and another favorite, Zappos, who else &#8220;gets&#8221; customer service and the idea of &#8220;easy, quick and nice&#8221; [...]</p>
]]></content:encoded>
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	<item>
		<title>By: CultureSmith Consulting &#187; Blog Archive &#187; Thomas Nelson - Core Values</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-401</link>
		<dc:creator>CultureSmith Consulting &#187; Blog Archive &#187; Thomas Nelson - Core Values</dc:creator>
		<pubDate>Fri, 31 Oct 2008 12:41:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-401</guid>
		<description>[...] Responders, I was more convinced than ever that the people at Thomas Nelson, like the people at Zappos, do far more than give Lip Service to their core values. They get [...]</description>
		<content:encoded><![CDATA[<p>[...] Responders, I was more convinced than ever that the people at Thomas Nelson, like the people at Zappos, do far more than give Lip Service to their core values. They get [...]</p>
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		<title>By: Cheryl Smith</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-394</link>
		<dc:creator>Cheryl Smith</dc:creator>
		<pubDate>Fri, 24 Oct 2008 19:07:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-394</guid>
		<description>Thanks Nathan, I&#039;ll look forward to checking them out!</description>
		<content:encoded><![CDATA[<p>Thanks Nathan, I&#8217;ll look forward to checking them out!</p>
]]></content:encoded>
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		<title>By: Nathan Gilmer</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-393</link>
		<dc:creator>Nathan Gilmer</dc:creator>
		<pubDate>Fri, 24 Oct 2008 18:47:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-393</guid>
		<description>I have to agree about Timbuk2 bags. I have alsom been impressed with the folks at the OMNI Group. I love their software too. 
http://www.omnigroup.com/</description>
		<content:encoded><![CDATA[<p>I have to agree about Timbuk2 bags. I have alsom been impressed with the folks at the OMNI Group. I love their software too.<br />
<a href="http://www.omnigroup.com/" rel="nofollow">http://www.omnigroup.com/</a></p>
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		<title>By: Scott Clark</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-392</link>
		<dc:creator>Scott Clark</dc:creator>
		<pubDate>Fri, 24 Oct 2008 17:55:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-392</guid>
		<description>Here are a couple for your consideration:
Southwest Airlines, Timbuk2 bags</description>
		<content:encoded><![CDATA[<p>Here are a couple for your consideration:<br />
Southwest Airlines, Timbuk2 bags</p>
]]></content:encoded>
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	<item>
		<title>By: Cheryl Smith</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-391</link>
		<dc:creator>Cheryl Smith</dc:creator>
		<pubDate>Fri, 24 Oct 2008 14:12:28 +0000</pubDate>
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		<description>Chris, you&#039;re exactly right. Zappos gets it on so many levels! No wonder they&#039;re taking the shoe industry by storm!</description>
		<content:encoded><![CDATA[<p>Chris, you&#8217;re exactly right. Zappos gets it on so many levels! No wonder they&#8217;re taking the shoe industry by storm!</p>
]]></content:encoded>
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	<item>
		<title>By: Chris Cree</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-390</link>
		<dc:creator>Chris Cree</dc:creator>
		<pubDate>Fri, 24 Oct 2008 13:36:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-390</guid>
		<description>I often point to Zappos when talking to groups about business involvement in social media. Not only is their CEO active on Twitter with the @zappos account, but so are nearly 500 of their employees. And they bring together all Twitter references to their company on their own website &lt;a href=&quot;http://twitter.zappos.com/&quot; rel=&quot;nofollow&quot;&gt;twitter.zappos.com&lt;/a&gt;. They really get social media.</description>
		<content:encoded><![CDATA[<p>I often point to Zappos when talking to groups about business involvement in social media. Not only is their CEO active on Twitter with the @zappos account, but so are nearly 500 of their employees. And they bring together all Twitter references to their company on their own website <a href="http://twitter.zappos.com/" rel="nofollow">twitter.zappos.com</a>. They really get social media.</p>
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	<item>
		<title>By: John</title>
		<link>http://www.culturesmithconsulting.com/2008/10/zapposcorevalues/comment-page-1/#comment-389</link>
		<dc:creator>John</dc:creator>
		<pubDate>Fri, 24 Oct 2008 11:28:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.culturesmithconsulting.com/?p=165#comment-389</guid>
		<description>I&#039;ve just gotten to North Point but they not only believe in their values but also follow them.  One of the things that I love about working with them.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve just gotten to North Point but they not only believe in their values but also follow them.  One of the things that I love about working with them.</p>
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