Social Media isn’t just a fad, embraced by a few early adapters from Gen X or Gen Y or techno geeks from Silicon Valley. Instead, it is a fundamental change in the way people communicate. Here’s a brief explanation and a timely, relevant (and simple) illustration.

Communication Changes
For thousands of years, society communicated through the use stories. People received their news directly from the mouths of others. If you wanted to learn a new skill or discover historical information, you did so through the stories of others.

In the 1400′s, Gutenberg’s press made the Bible accessible to more people than ever before. Eventually communication avenues broadened to include all sorts of printed materials, from Bibles, books, newspapers, magazines and newsletters. This continued for hundreds of years.

In the mid-1900′s, society experienced another significant shift in communication. Television and radio broadcasted information to the masses like never before. Literacy was no longer a requirement.

Today we have experienced yet another shift. We’ve moved from a broadcast society to a digital society thanks to the power of the Internet. Information is now available at the click of a mouse. Content is now published by the masses for the masses.

Social Media, Paper and Conversation
In a print society, paper and ink were the tools that made communication possible. Today, social media provides those tools. Interestingly, this evening a quick comment by a friend on Facebook offers a powerful illustration.
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Liberty University’s
Chancellor/President, Jerry Falwell, Jr. made a comment. He shared a thought, a piece of information. But he did far more than that. He started a conversation. For the first time in history, society now has the opportunity to receive information AND participate in the conversation.
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In less than three hours, Falwell (who has 3,514 Facebook friends) received 33 follow up comments. I expect that number to grow proportionately with the amount of tonight’s snow accumulation.

So What About You?
Are you ready for the “new” shift in communication? How are you seeing this shift in organizations you’re a part of? Is your business embracing social media to not only share information with others, but facilitate conversation? Share your feedback in the comments section.