Select Squared – How Outstanding Organizations Consistently Deliver Excellent Service
Yesterday I had the privilege to present “Select Squared” to a group of managers from throughout Virginia and West Virginia. Take a peek at the presentation below.
Select Squared
View more presentations from Cheryl Smith.
Can you fill in the blanks for each of the following?
- S______________ S______________
- E______________ E______________
- L______________ L______________
- E______________ E______________
- C______________ C______________
- T______________ T______________
Leave your guesses in the comments section. I’ll share the details on the next few posts.
(If you’ve participated in this session before, no guessing allowed. Instead, why not comment about your favorite part of the presentation?)
October 26th, 2009 at 2:59 pm
[...] Last week I presented “Selected Squared” to a group of managers in an organization of nearly 1,000 employees. Click here to view the original post that contains the Select Squared slidedeck. [...]
November 2nd, 2009 at 8:39 am
Servant Slave
Excellent Entertain
Leadership L?
E? E?
Temperament? T?
Consistent C?