“DIE STINK BUGS! DIE!”
I know. That’s a little harsh, especially since it’s Friday and we’re about to be snow bound for the weekend. But c’mon. I hate bugs!
This morning I found a stink bug on the inside of my coffee cup. That wouldn’t be so bad, except my cup was still about a third of [...]

People want to do good. TOMS Shoes gets it. Watch the video below and see if you agree.

TOMS gives a pair of shoes to a child in need. One for One.

Here are my observations from the video:

It’s more about putting other people ahead of you.
Showing hugs and smiling children (or how your customers’ help is [...]

Several people have emailed me this morning to let me know the Facebook Ads story has turned into a Facebook meme (rhymes w/cream). A friend in Florida received the note from a friend of his in Hawaii. A reporter in Chicago just contacted me for a story they’re running. (I’ll provide the link when available.) [...]

I’ve heard of the “Digg Effect” (akin to the Brogan Bump or the Oprah Effect) but had no idea I would ever experience it myself. Until last week when I wrote this Facebook Ads post that created quite a stir. My post generated subsequent posts on Mashable, Digg, Reddit, ReadWriteWeb, Download Squad, WalletPop and more. [...]

Somehow, I get the sense that Zappos does far more than give Lip Service to their core values. In reality, they “embrace the core values to make Zappos a better place and to serve you better.” Here’s the list:

Deliver WOW Through Service
Embrace and Drive Change
Create Fun and a Little Weirdness
Be Adventurous, Creative and Open-Minded
Pursue Growth [...]

I’ve been a fan of Plaxo since November 2003, just a year after the service began. Though I don’t remember exactly how I stumbled upon Plaxo, I love it because it makes life easy. You may remember from a previous post that I mentioned how people like companies that make it easy, quick and nice [...]

In recent months, I’ve talked with dozens of real-life friends and business acquaintances about Twitter: what it is, why and how I use it and why they should as well. Twitter updates can be found on my Facebook page, my Plaxo Pulsestream and on my blog. I’ve spoken about Twitter in presentations and conversations.
Here’s [...]