Somehow, I get the sense that Zappos does far more than give Lip Service to their core values. In reality, they “embrace the core values to make Zappos a better place and to serve you better.” Here’s the list: Deliver WOW Through Service Embrace and Drive Change Create Fun and a Little Weirdness Be Adventurous, [...]

I’ve been a fan of Plaxo since November 2003, just a year after the service began. Though I don’t remember exactly how I stumbled upon Plaxo, I love it because it makes life easy. You may remember from a previous post that I mentioned how people like companies that make it easy, quick and nice [...]

In recent months, I’ve talked with dozens of real-life friends and business acquaintances about Twitter: what it is, why and how I use it and why they should as well. Twitter updates can be found on my Facebook page, my Plaxo Pulsestream and on my blog. I’ve spoken about Twitter in presentations and conversations. Here’s [...]