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    Archive for the ‘social media’ Category

    Zappos Kills Customer Service on Facebook (in a good way)

    I’m doing a presentation on social media tomorrow for the Christian Camp & Conference Centers Association and want to highlight a few companies that are doing great things on their Facebook Fan Pages. Zappos, of course, is one of my favorite companies so I found the link to the Zappos fan page so I could [...]

    I’ve Got a Brand New Bag as Welcome Editor for High Calling Blogs

    Last month I signed a one-year contract to become a Welcome Editor for High Calling Blogs, “a network of personal websites focused specifically on the intersection of faith and work.” Here are just a few of the cool things I’ll be doing throughout 2010:

    Welcome new members to the network.
    Read blog posts by High Calling Blogs [...]

    Fascinate: Your 7 Triggers to Persuasion & Captivation Arrived Today

    Today Amazon launches the new book, “Fascinate: Your 7 Triggers to Persuasion & Captivation” by author Sally Hogshead. This is the kind of stuff that is very intriguing to me. Interesting topic, online test component, social media outlet and fun marketing. If the inside of the book is anything like the packaging, I’m in for [...]

    Making Bigger Footprints

    In the last few months I’ve become more intentional about spending my time in ways that make a broader impact (particularly as it relates to matters of faith). My time is finite. (Your time is too.) When I say yes to a gig, I want it to be reflective of my goals and priorities.
    Yesterday I [...]

    6 Social Media Lessons I Learned from Killing A Stink Bug

    “DIE STINK BUGS! DIE!”
    I know. That’s a little harsh, especially since it’s Friday and we’re about to be snow bound for the weekend. But c’mon. I hate bugs!
    This morning I found a stink bug on the inside of my coffee cup. That wouldn’t be so bad, except my cup was still about a third of [...]

    Positioning World Help for Haiti

    Earthquake in Haiti Shakes My MorningThis morning I had an early meeting scheduled with Rusty Goodwin and Noel Yeatts at World Help to discuss their Twitter strategy. World Help is a nondenominational Christian organization that was founded to meet the spiritual and physical needs of hurting people around the world. They are taking seriously the [...]

    If You Blocked Your Address from Google, Be Sure to Check Bing and Yahoo

    A few weeks ago I received a couple of annoying messages on my home voicemail from some guy who sounded drunk and knew my name was Cheryl. The troublesome thing was he always ended by calling me “Baby.” Ewww.
    Finally we were home one evening and Peter answered the call. He was able to insert [...]

    3 Must-Have Books to Understand and Use Social Networking

    A couple of days ago I received a phone call from Niro Rasanayagam, Co-Director of the Small Business Development Center in Lynchburg. She wanted my recommendation on a few social media books to buy for use in their lending library. I’m recommending three books, not because their aren’t many more out there. There are tons. [...]

    Is Social Media a Fad or a Revolution?

    I showed this video during a presentation on Tuesday at the Baptist General Association of Virginia. What amazed me was how many people in that one hour breakout session (nearly one hundred) were completely astounded by the numbers associated with social media.
    I suppose in some ways it’s like watching your own children grow – [...]

    You Never Know: Using Social Media in Ministry

    Today I facilitated a session for the Virginia Baptist Youth Ministers Association, a network that offers support and relevant information for youth, student/college ministers, volunteers, etc. Here’s my slide deck.
    Using Social Media in Youth Ministry
    View more presentations from Cheryl Smith.

    Please feel free to use whatever portions would be helpful in your own churches/ministries and [...]

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    Cheryl Smith